Customer Service

Fair Deal Music has the best service and support you can get from an online musical instrument shop

Contact Us

There are several ways you can get in touch.

  • Telephone

    The best thing to do is to call us directly on 0121 554 5288 Monday to Friday from 9 am to 5 pm.
    To call our physical music store in Birmingham city centre call 0121 643 1685 Monday to Saturday from 9.30 am to 5.30 pm and Sunday between 11 am and 4 pm.
  • Email

    Drop us an email with your query at or just send us a message.
  • Skype

    Get in contact by Skype: FAIRDEAL WAREHOUSE.
  • Visit our Birmingham Shop

    Come and see our Store in the Birmingham City Centre.
  • The Warehouse.

    If for any reason you need to visit or return any goods, our warehouse facilities address is:
    Fairdeal Music Ltd
    Unit 8 Hockley Industrial Estate, Pittsford Street
    B18 6PT
    United Kingdom.
    click here for a map.

Price Match

We continuously strive to be the best musical instrument store with the lowest prices.

If you find a better price on any of our products advertised elsewhere contact us so that we may match or beat that price.


For your convenience we offer Credit/Debit Card (Including MasterCard, Maestro, Visa, Solo and Switch), PayPal, Cheque and Postal Order

For your security we use PayPal 3D Card Security, including Verified by Visa and MasterCard SecureCode.

No matter how you decide to pay, it is always easy and safe. If you want to use another payment method, please contact us.

For More Information

Please contact us directly or:

We look forward to serving you and to continuing to deliver the best customer support to all of our customers worldwide!

The Fair Deal Music team