Delivery and Shipping Information
We offer free UK Mainland Delivery for every item except Grand Pianos.
For Scottish Highlands Delivery, Ireland Shipping or Isle of Man the usual cost is £15 (Big digital pianos excluded).
For any other shippings the cost is variable. We will inform you about the delivery times and shipping costs.
Once you have placed the order, we'll check if we have the item in our warehouse or in our store. An item in our shop may take one day more to be delivered.
You will receive an e-mail confirming the product is on its way. In UK Mainland orders you should receive the product next working day, as we use next day delivery.
Depending on the price and the size of the item we use three different postal services:
- Royal Mail 1st Class for small items that can be delivered into your mail box.
- Royal Mail 1st Class Signed for medium items. You will receive your tracking number by e-mail so you can track your item easily at Royal Mail.
- Interlink Express for bigger items. You will receive your tracking number by e-mail. You can track your item and see when is going to be delivered (1 hour window) on Interlink Express the same morning of the delivery (when the item arrives to their depot).
If you have any doubt, please take a look to our FAQ or contact us.